Mobile / Sports
Before you open an account or make a transaction through 5777app, these legal terms set out what applies to your use of this platform. Access and eligibility depend on your local law and the eligible regions we serve — read this page carefully so you know exactly where you stand.
These terms govern your use of the 5777app platform, including account registration, wallet transactions and access to game content. Whether you fund your account via Rocket or Upay, the same policy framework applies to every transaction you initiate. We do not make separate terms for different payment methods — one policy covers the full account-to-wallet path. Access to 5777app depends entirely on the laws of your local jurisdiction and the eligible regions we are able to serve at any given time. We do not represent that use of this platform is lawful in every location. You are responsible for confirming that accessing this site is permitted under the laws that apply to you. If local law restricts or prohibits online gaming activity in your area, those restrictions take precedence over anything stated here. We may update these terms when our services change, when payment rails are adjusted, or when regulatory requirements shift. When an update is published, it applies from the date shown at the top of this page. Continuing to use your account after an update is posted means you accept the revised terms. If you disagree with any change, the correct step is to stop using your account and contact us through the support route shown on this page.
Our legal terms apply to specific parts of the platform. Four areas below show what falls inside and outside the scope of this policy, so you know which rules govern which part of your interaction with 5777app.
Creating and maintaining your 5777app account, including login credentials, identity verification steps shown in your account area, and any suspension or closure of your account, falls fully within the scope of this policy.
Deposits and withdrawals processed through Rocket or Upay are covered here. The limits, processing conditions and dispute steps that apply to these transactions are governed by this policy alongside the terms published by the respective payment provider.
Game content provided by studios available in our lobby — including titles from Habanero, JDB, Spadegaming, PG Soft and others — is subject to the terms of this policy for the purposes of access and fair-use conduct. Individual game rules are set by the studio.
Payment providers such as Rocket and Upay operate under their own separate terms and conditions. We are not responsible for decisions made by those providers regarding your mobile wallet. Any dispute with a payment provider must be raised directly with them.
This policy gives you specific, practical actions you can take regarding your account and your data. You have the right to check your transaction history from inside your signed-in account — every Rocket and Upay movement is recorded there and visible to you at any time. If you find a record that does not match what you initiated, you should raise it with our support team using the contact route on this page. You also have the right to correct account details that are inaccurate, such as an email address or linked mobile number. The fields to update those details are inside your account settings. We will act on a correction request once we have confirmed your identity using the verification steps shown in the account area. None of these rights require you to make a legal claim — they are standard account-management steps we have built into the platform.
Open your signed-in account and navigate to the transaction history section. Every deposit and withdrawal processed through Rocket or Upay appears there with a date, amount and status.
If your registered email or linked mobile number is wrong, go to account settings and follow the update fields shown. Identity confirmation is required before the change takes effect.
Any question about how this policy applies to your account can be sent to us via the support routes listed in the section below. Include your account reference so we can locate your record quickly.
If you need to dispute a transaction, query an access block or ask about data held on your account, our support team handles these requests through the published channels — no separate legal form is required.
For any query about these terms, your account rights or a transaction covered by this policy, use the contact routes we have published on the platform. All policy-related requests are handled through the same support channels as general account queries — there is no separate legal desk.
Open the live chat widget from any page inside your signed-in account. Describe your policy query or transaction concern and our team will locate your account record to assist you.
Send a written query to the support email address published in the help section of your account. Include your account reference and the specific policy section or transaction date you are asking about.
The help centre, accessible from the footer of the platform, contains published answers to the most common account and policy questions. Check there first before raising a support ticket.
Understanding how we manage your information is part of using the platform responsibly. These four areas explain the standards we apply to data, cookies, account security and retention under this policy.
We collect the information you provide during registration and any transaction data generated when you use Rocket or Upay. That data is used to operate your account and meet the obligations set out in this policy. We do not sell your personal data to third parties.
Our platform uses cookies to keep your session active and to remember your account preferences between visits. You can adjust cookie settings through your browser. Disabling certain cookies may affect how some account features behave on your device.
Your account credentials are your responsibility to keep private. We will never ask for your password through chat or email. If you suspect your account has been accessed without your permission, contact us immediately through the live chat route and follow the identity steps shown in your account security settings.
We retain account and transaction records for the period required under our policy obligations. If you close your account, transaction records associated with Rocket or Upay payments are kept for the retention period stated in the account closure confirmation we send you.
These are the questions we hear most often about our legal terms, account rights and data policy. Each answer points to the specific step or route you need.
Access to the platform depends on your local law and whether you are in an eligible region. We do not confirm legality for individual users. You are responsible for checking whether online gaming activity is permitted under the laws that apply to you before opening an account.
The current version of our legal terms is always published on this page. The effective date is shown at the top of the document. If we make a material change, we will update that date. Check this page directly rather than relying on a saved copy.
Open your transaction history from inside your signed-in account and identify the record in question. Then contact us via live chat or email, providing the transaction date and amount. We will review the record and respond through the same channel you used to raise the query.
You can request a correction to inaccurate account details through your account settings. For data deletion requests, contact us via the email support route with your account reference. We will handle the request in line with our retention policy and confirm the outcome in writing.
When your account is closed, transaction records — including all Rocket and Upay payment history — are retained for the period stated in your account closure confirmation. After that period, data is handled in line with the retention schedule set out in this policy.
Send your question to us through the email support route listed in the help section of your account, or raise it via live chat. Reference the specific clause or section you are asking about so our team can give you an accurate and direct answer.